Did your guest forget their belongings?

We ship them back home

More than just shipping. We provide a total experience for you. We are a a family owned local business. Not only have we been ranked among the top 100 independent shipping stores in the United States but we are also listed on FedEx.com as one of the top 3 spotlight FASCs (FedEx Authorized ShipCenter®).


We have 7 certified packing specialists on staff. Our team is able to provide the best quality service for your needs. If your guest forgets an heirloom bracelet, their work laptop or an entire suitcase, we take care of it for you. We are authorized to ship FedEx, UPS and USPS. We also offer international and expedited services.

Our Special Service:

  1. Hotel Pick Up- We come to the hotel, and pick up your guests’ lost items. It doesn’t matter if it is as small as an LD, or as large as a suitcase
  2. Packaging- We have 7 certifed packing specialists on staff who are able to best serve your packing needs.
  3. Simple Form- We provide an easy to fill out form for your guests’ items. Simply provide their name, the ship to address, their phone number, e-mail address , any shipping service requirements and credit card information for the payment. We will contact you with any questions and provide an itemized email receipt for your shipped items
  4. Shipped to Guest- With an e-mail receipt to your guest, we will provide a tracking number for their package. 

Let Us Help You

  • We are only a call or text away!
  • We will come pick up from you at no cost to you.
  • We are fully insured.
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Why use Inbox and More? 

Andy has been in the business for 13 years and focuses on white glove service. He's reliable and trusted in the community with hundreds of 5 star ratings on Google.

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What types of items can you pick up from a hotel?

We can pick up nearly anything your guest may have left behind, from small personal belongings and electronics to larger items such as suitcases. Our team will safely collect the item from the hotel and prepare it for shipment.

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How does the hotel pick-up process work?

Once we receive the necessary shipping information, we coordinate the pickup with the hotel. We collect the guest's belongings, professionally package the items, and ship them directly to the address provided by the guest. The guest receives an email receipt and tracking information once the shipment is processed.

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What information does the guest need to provide?

Guests simply provide their name, shipping address, phone number, email address, preferred shipping service, and payment information. We'll handle the rest and contact the guest if we have any questions.

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Does the hotel have to pay for the pickup?


No. We pick up the guest's forgotten belongings from the hotel at no cost to the hotel. The guest is responsible for the shipping and packaging charges associated with returning their items.

CONTACT US:

CALL: (847) 607-8873

TXT ONLY: (224) 760-2731

ADDRESS: 2515 Waukegan Rd, Bannockburn, IL 60015


HOURS:

MONDAY- FRIDAY: 8:00am-6:00pm

SATURDAY: 9:00am-5:00pm

SUNDAY: CLOSED